helloapp.ai site privacy statement
This page describes what personal data we process when you visit helloapp.ai, use forms, or accept cookies. The dedicated Hello AI privacy statement is linked below.
What we collect and why
- Server logs (IP address, timestamps, URL, basic browser metadata) to secure the site and investigate incidents.
- Analytics (Google Analytics 4) after cookie consent to improve the site; IP addresses are anonymized.
- Demo and closed-testing form data (name, email, company, phone number, message, and IP) to handle requests and prevent abuse.
- For deletion requests we store the phone number and timestamp so we can fulfill and record the request.
Cookies and consent
- We use a cookie banner (CookiesEuBanner) to collect consent before loading analytics.
- Essential cookies (like session management) are used to keep the site working.
- You can change your browser's cookie settings or clear cookies at any time.
Retention periods
- Server logs are kept for up to 12 months for security.
- Form and deletion request data are kept as long as the customer relationship or legal obligations require.
- Analytics data is retained per Google Analytics defaults, up to 26 months.
Recipients and locations
- We use Google Analytics (EU/EEA data centers, IP anonymization) to analyze site usage.
- We use Annoying Labs internal systems to process forms and deletion requests; data is not sold or shared with third parties unless legally required.
Exercising your rights
- You can request access, correction, portability, or restriction of processing.
- You can refuse analytics tracking by rejecting cookies.
- You can make deletion requests via the account deletion page or by email.
Contact
For privacy matters, contact us at support@sorwi.fi. Please mention whether your request concerns the site or the Hello AI.